Travel & Tourism

Course Structure

Course Overview

This is a broad course that equips students to work in a travel related business, airlines, travel agency, hotel and tourist information offices. It has been designed in partnership with the International Academy of Travel in Waterford Airport. The emphasis is on practical airline training combined with the development of professional confidence and business and administration skills. 

Modules List

QQI Level 5

  • Tourism Principles & Practice,

  • Tourism Information & Administration,
    Marketing

  • Selling Principles and Practices

  • Customer Service

  • Appreciation of Irish Culture & Heritage

  • Word Processing and Work Experience

International Academy of Travel Diploma

  • Cabin Crew & Check in Training

  • GDS Amadeus Booking & Reservation System

  • Professional Grooming & Presentation

 

Careers and Opportunities

Past students have secured employment with various airlines e.g Ryanair, AerLingus, British Midlands, Easy Jet etc. to name but a few. Some are working with ground handling agents based at Dublin Airport, Skyhandling and Swissport.  Others are working in various travel agencies. 

Student Testimonials / Where are they now?

Since I graduated I started my aviation career in Swissport as a Customer Service Agent, where I was successful in getting promoted to Customer Service Lead agent. I worked mostly on the likes of British Airways, Finnair, Vuelling, Emirates...the list goes on. After 6 months in that position, I applied for Customer Service Supervisor within the same company in which I am happy to say that I was successful. I worked on the same products but was a lot more office based, dealing with customers complaints, dealing with the airline representatives at the airport, etc
Caitlin | Student
 

Course Requirements

Course Code
5M5011
Awards
QQI Level 5 Award, IAOT Diploma in International Travel Industry Studies.
Duration
One Year | Full-Time

 

APPLY FOR THIS COURSE NOW

 

Reasons for Choosing Marino College

+ The College is easy to get to on the Bus, Luas & DART

+ My classmates are good fun & lovely to be around

+ The teachers are very helpful & caring in the sense that they wouldn’t move on unless everyone understood the topic

+ The courses are a great gateway to amazing career opportunities

+ The college has a great atmosphere and if you have a problem there’s always someone there to help you