Course Structure
Course Overview
This part time course is an ideal entry level qualification for all aspects of the vibrant, growing hospitality and tourism sector in Ireland. This course is designed to develop the skills needed for work in a hotel reception or other tourism or hospitality reception area. These techniques are those necessary to interact and deal effectively with the public and solve patron queries. They will aid the development of good interpersonal practice.
Modules List
YEAR ONE
Customer Service
Work Experience
Personal and Interpersonal Development
Tourism Principles and Practice
YEAR TWO
Information Technology Skills
Workplace Safety
Hotel Front Office Operations
Tourism Visitor Care
Tourism Principles and Practice
Careers and Opportunities
Learners can progress from this course into employment. This Level 4 Award can also be used as a foundation for possible future progression into related courses in the FE sector, including QQI Level 5 Travel or Tourism courses in Marino College.
Work Placement
Work placement will take place during the year where students will spend some time gaining experience in the hospitality sector.
Eligibility
In order to apply for this course you must be in receipt of a Social Welfare payment.
Course Requirements
Course Code
4M2015
Awards
QQI Level 4 Hotel Front Office
Duration
Two Years | Part-Time