Hotel Front Office

Course Structure

Course Overview

This part time course is an ideal entry level qualification for all aspects of the vibrant, growing hospitality and tourism sector in Ireland. This course is designed to develop the skills needed for work in a hotel reception or other tourism or hospitality reception area. These techniques are those necessary to interact and deal effectively with the public and solve patron queries. They will aid the development of good interpersonal practice.

Modules List


  • Customer Service

  • Work Experience

  • Personal and Interpersonal Development

  • Tourism Principles and Practice


  • Information Technology Skills

  • Workplace Safety

  • Hotel Front Office Operations

  • Tourism Visitor Care 

  • Tourism Principles and Practice


Careers and Opportunities

Learners can progress from this course into employment. This Level 4 Award can also be used as a foundation for possible future progression into related courses in the FE sector, including QQI Level 5 Travel or Tourism courses in Marino College. 

Work Placement

Work placement will take place during the year where students will spend some time gaining experience in the hospitality sector. 


Course Requirements

Course Code
QQI Level 4 Hotel Front Office
Two Years | Part-Time




Reasons for Choosing Marino College

+ The College is easy to get to on the Bus, Luas & DART

+ My classmates are good fun & lovely to be around

+ The teachers are very helpful & caring in the sense that they wouldn’t move on unless everyone understood the topic

+ The courses are a great gateway to amazing career opportunities

+ The college has a great atmosphere and if you have a problem there’s always someone there to help you