Course Structure
Course Overview
This course is designed to train students for employment in Airline Cabin Crew, Airport Passenger Services and Travel Agencies. The course delivers essential customer service & business skills for the travel & airline industry. It is delivered by a team of experienced business professionals and certified trainers in the airline industry.
Successful students qualify with an internationally recognised Diploma in International Travel Industry Studies from the International Academy of Travel (IAOT), as well as a QQI Level 5 Tourism with Business qualification.
Modules List
QQI Level 5
Tourism Principles & Practice
Tourism Information & Administration
travel agency service skills
Selling Principles and Practices
Customer Service
Reception & Front Office Skills
Word Processing
Work Experience
International Academy of Travel Diploma
Cabin Crew & Check in Training
GDS Amadeus Booking & Reservation System
Professional Grooming & Presentation
*Please note the modules listed may vary occasionally
Careers and Opportunities
Past students have secured employment with various airlines including; Ryanair, Aer Lingus, Easy Jet, to name but a few. Some are working with ground handling agents based at Dublin Airport, such as Swissport and Sky Handling Partner. Others are working in various travel agencies, including Travel Department.
Student Testimonials / Where are they now?
Course Requirements
Course Code
5M5011
Awards
QQI Level 5 Award, IAOT Diploma in International Travel Industry Studies.
Duration
One Year | Full-Time
Course Charge: non-refundable registration charge of €50